Go to the registration page, fill in your details,
and confirm your account via the link in the confirmation e-mail.
Check your spam folder first. If it is not there, the e-mail address may be
mistyped. Try registering again with a correct address. If you were already
confirmed, you can simply log in.
Use Forgot password. You will receive a reset link
by e-mail, valid for one hour.
Devices
Open the app, tap Link device, and enter the 6-digit code
on the My devices page. The code is valid for 10 minutes.
Yes. You can link as many devices as you want (race bike, mountain bike,
second phone, etc.) to the same account.
The app generates its own device token, which does not change with Android
updates. Simply request a new pair code in the app and link the device
again on the My devices page.
Data
The app sends data every second while a ride is active. The live map on the
Viewer page updates every 2 seconds. For storage,
we sample every 5th second to keep the database efficient — the live values
are always available during the ride.
Position (latitude, longitude, altitude), speed, heading, power, cadence,
heart rate, gradient, W'bal and battery level. All values are sent once per
second during the ride.
All your data is kept indefinitely, unless you request deletion.
Contact info@venkuro.com to delete
specific rides or your entire account.
Privacy
By default, nobody. You decide per device whether it is Public
(findable and requestable) and who you grant access to. You can revoke access
at any time on the Permissions page.
Only if you enable Show my e-mail address in the user list on your
profile. Otherwise, other users see only your username (and your name/photo,
if you enable that).
Payments
Yes. During the launch period, venkuro is completely free, with no limits
on the number of devices or rides. Paid plans may be introduced later —
existing users will be notified in advance.